TERMS AND CONDITIONS OF USE THE WEBSITE

Throughout the site, the terms “we”, “us” and “our” refers to WASHGATE APPLE SHOP.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
  • We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

ACCESSING THE WEBSITE

  • We grant you limited access to the Website for the purpose of either setting your own account or purchasing products as a guest.
  • If you choose to set up your own account on the Website, you are required to provide information about yourself that are true, accurate, current and complete in all respects. You can always access your account profile and undertake any modification and/or addition to such information which should also be true, accurate, current and complete. Moreover, you should make sure that all the information related to that account, such as the username and the password, remain confidential.
  • We will do our utmost to ensure that our services will be uninterrupted and that the transmission will be error-free. However, due to the nature of the internet connection and the internet service, this cannot be guaranteed.
  • From time to time, we may suspend or partially or fully restrict the access to the Website for maintenance and updating purposes.

WEBSITE MISUSE

  • You must not use the Website in any way that causes or is likely to cause the Website or its access to be interrupted, damaged or impaired in any way.
  • You must not reproduce, duplicate, copy, sell, resell or exploit, for any commercial purpose without our express written consent, any portions of the Website.
  • You must not intentionally introduce viruses, Trojans, worms, logic bombs or other technologically harmful materials into the Website. Moreover, you shall not try to gain unauthorized access on the Website, the server or any computer the Website is linked to. Any of these actions are deemed to constitute criminal offences which shall give us the right to take the necessary measures and waive the confidentiality as to your identity and information.

INTELLECTUAL PROPERTY RIGHTS

  • We are the owner of all intellectual property rights related to the Website. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Ask Questions or File Complaints

  • If you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions (FAQ's) are answered, if you require more information, please go to the Contact Us section of the web site and send an e- mail to the relevant department. If you wish to talk to a washgate apple shop customer care representative please call: 08085938587 or write washgate@appleshopng.com

TERMS AND CONDITIONS OF SALE

DEFINITIONS AND INTERPRETATIONS

In these terms and conditions:
  • These Terms are the only terms and conditions on which we enter into agreement for the sale of Goods and they form an integral part of the Contract. These Terms are indivisible and cannot be altered or modified at any time by yourself or upon your request.

PRICE

  • The prices of the Products are as quoted on the Website except in cases of obvious error.
  • All published prices are subject to change at any time without prior notice. However, changes will not affect orders already placed and paid for.
  • The price of Goods quoted on the Website includes VAT (Value Added Tax).
  • The cost of packaging and postage/carriage is shown separately and will be quoted by us and payable separately from the price of the Goods.

ORDERING GOODS ONLINE

  • You represent and warrant that you are legally capable of entering into binding agreements and that you are at least 18 years-old. Even if some Products can be used by children and youngsters who are less than 18 years-old, those Products may only be bought by adults. In the event you are less than 18 years-old, you shall be assisted during your purchases on the Website by your parent or guardian who shall read the present Terms and Conditions. However, we reserve the right to only accept orders from those over 18.
  • You represent and warrant that all information which you are required to provide when ordering Goods online is accurate and complete in all respects at the time of the order and that such information relate to you and not to any third party.
  • When an order is made online, you will first receive an automatic Order Confirmation which does not constitute a final acceptance of your order by us. Your order constitutes an offer made to us to buy the Goods. All orders are subject to acceptance which will be communicated by an e-mail addressed to you containing a final confirmation. The contract between us (“Contract”) will only be formed when we send you the second confirmation email.
  • In case of any discrepancy in the availability of the Product ordered, a “Failure to Comply e-mail” will be sent instead of the Confirmation e-mail within 48 hours after the order is made. The amount debited will then be paid back to you as soon as possible.
  • Any error in any ordering process due to technical or other reasons beyond our control entitles us not to treat the order as being binding on us.

PAYMENT

  • All payment for Goods and for the cost of packaging and delivery must be made instantly when purchasing the Goods on the Website.
  • Payment online will be made by Visa, MasterCard credit or debit card. At our discretion, we may accept payment by other means on some products displayed on the Website and for a particular duration of time as we deem it necessary. In all cases, delivery will not occur until we are satisfied that the payment has been made.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

DELIVERY

  • We will give you an estimated delivery date for the Goods which varies between 1 and 7 working days. Please note that delivery process shall be fulfilled by a courier company and therefore any delay regarding the delivery of the Goods from the point the order is with the courier company it becomes the latter responsibility.
  • We will arrange for packing and we will deliver the Goods to you through our delivery agency.
  • You must notify us promptly and in any event within 48 hours of the receipt of any Goods should they appear to be damaged in transit. In those circumstances, you must also keep all packaging, as this may be required when making a claim.

EXCHANGE AND CANCELLATION

  • You will have a right to exchange an item purchased on the Website within 7 working days from the date of receipt of the Goods. Exchange must occur in person at one of Washgate stores in Abuja and box containing the Goods should be unopened. You will have as well, a right to cancel an order within 7 working days from the date of receipt of the Goods. Cancellation must be confirmed to us by notice in writing.
  • Details on how to exchange an item or cancel a Contract and return the Goods are provided by our sales team at the store only.
  • You must take reasonable care of all Goods in your possession and return them to us, appropriately packaged to avoid damage, within 7 days from the date on which you have confirmed in writing your decision to exchange the purchased Goods or to cancel the Contract.
  • We will refund the purchase price to you within 30 days from the return date of the credit note. Refunds will be done only through the Original Mode of Payment.
  • In case, you receive a defective product, you shall return it to us no later than 24 hours from the date of receipt. We will then provide you with the non-defective same product. In case, such product is not available we will then propose you a list of similar products and in case none of the items provided in the list fits you, we will then refund you the entire purchase price including the charges and delivery expenses.
  • In the case Goods are made and supplied as per your specifications or have been personalized for you, you will not have the right to exchange them or to cancel the Contract.

WARRANTIES AND LIABILITY

  • Ownership of all the Goods remains ours until full payment of all the amounts due to us, including delivery charges.You will have as well, a right to cancel an order within 7 working days from the date of receipt of the Goods. Cancellation must be confirmed to us by notice in writing.
  • You will be responsible for the safe custody and insurance of all the Goods in your possession.

RISK AND OWNERSHIP

  • We warrant to you that the Goods purchased on the Website will meet the description as shown on the Website.
  • We will not have any responsibility for any damage which occurs to the Goods after delivery.
  • We will not accept any responsibility for any wear and tear, accidental damage or failure by you or by any third party to adhere to any written recommendation provided in relation to the Goods.
  • Liability towards you for loss or damage shall under no circumstances exceed the total amount you have paid us for those Goods.

ATTENTION

If you wish to give us any notice relating to a matter covered by these Terms, whether you have or not communicated the same by phone, you must confirm that notice in writing. In the case of email notices, these are to be sent to washgate@appleshopng.com and they are deemed to have been received only when you get a proper acknowledgement of receipt by return email from our side.

CUSTOMER DEFAULT

If you:

  • Give us any incorrect personal information;
  • Become insolvent; or
  • Commit any breach of these Terms;
  • Then we will have the right to cancel the Contract and recover possession of any Goods which have been supplied.

VIS MAJOR

We will not have any liability to you if we are prevented from performing any of our obligations on account of any circumstances beyond our reasonable control including, but not limited to, fire, flood, act of God, riots, terrorism, war, strikes, and restrictions of any government or difficulty in obtaining materials and/or labour issues. In any of these circumstances we reserve the right to delay, cancel or, at our discretion, suspend the Contract.

We reserve the right to assign any of our rights or obligations under the Contract to a third party on the basis that the existing contractual terms will become the responsibility of that third party.

However, you will not be able to assign any of your rights or obligations resulting from the Contract without first getting our prior written consent.

INTELLECTUAL PROPERTY

Where the Goods include designs or works of art, these are prepared by a designer or artist who eventually owns the copyright in those works. You have no right in any circumstances to make any copies or adaptations of any of those Goods.

AMENDMENTS OF THE TERMS AND CONDITIONS

We reserve the right to make changes to our website policies, and these Terms at any time. You will be subject to the policies and Terms of Use & Sale in force at the time that you use the Website or at the time you order Goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).